Last updated October 12, 2023
Glossy Finish (“Photo Company” or “we”) is committed to protecting your personal information and your rights to privacy. If you have any questions or concerns about this Privacy Policy, or our practices regarding your personal information, please contact us using the contact information provided below. Please take the time to review this Privacy Policy and our Terms of Use, which are posted on this Site. Our Terms of Use are hereby incorporated by reference into this Privacy Policy. Capitalized terms used but not defined in this Privacy Policy have the meaning defined under our Terms of Use.
When you use any of our application services, including without limitation the GFcrew/PRO platform (the “Services”), we appreciate and understand that you are trusting us with your personal information. We take your privacy seriously. In this Privacy Policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our Services immediately.
This Privacy Policy applies to all information collected through our Services, as well as any related services, sales, marketing, or events.
Please read this Privacy Policy carefully as it will help you understand what we do with the information that we collect.
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register with or use the Site, express an interest in obtaining information about us or our products and Services, when you participate in activities relating to the Site, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us, and the choices you make with respect to the products and features you use. The personal information we collect may include the following:
Name and contact information. When you register with the Site, we will ask you to give us your name, email address, and phone number. We collect this information so we know who you are — this helps us communicate with you by email, text, or voice call about your account, photo-related information, and recognize you when you communicate with us through the Site or otherwise.
Telephone number. When you first register for an account, we also ask you for a telephone number so we can communicate a verification code (two-factor authentication, 2FA) to that telephone number and have you enter the code into our website. This helps us verify that you’re actually a human being. A Photo Company member may also contact you at this number via text or voice call to provide notifications about your photo and order status.
Athlete/Player information. We understand and respect the importance of maintaining the privacy of our young athletes. As part of our commitment to safeguarding your privacy, we wish to be transparent about the information we collect regarding the athletes we photograph. We specifically ask for Player's name, Age group or division, Team name, and Jersey number. This information is collected for the purposes of: Identifying and tagging photographs to ensure that parents, guardians, or authorized individuals can easily locate and purchase photographs of their respective athletes. Ensuring that the right photos are delivered to the correct recipients. Personalizing our products, such as team posters or individual player cards.
We do not share, sell, or disclose the player information we collect with third parties for their promotional or marketing use. The information may only be shared with entities directly associated with the Photo Company, such as printing labs and partners, for the purpose of fulfilling your orders and enhancing your user experience. Additional details in the section “ WILL YOUR INFORMATION BE SHARED WITH ANYONE?”
Please know that our commitment is to use the athlete/player information responsibly and in accordance with all applicable laws. Parents or guardians have the right to request to see, modify, or delete any personal information we may hold regarding their child by contacting us directly.
Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter or other social media accounts. If you choose to register in this way, we will collect the information described in the section called “HOW DO WE HANDLE YOUR SOCIAL LOGINS“ below.
Payment information. When you register or make a purchase on our Site, you will be asked to provide payment-related information which includes but is not limited to: credit card information and billing address.
Disclosure:
Security Measures:
To ensure your payment information remains secure:
Your financial security is of utmost importance to us. If you have any questions or face any issues related to payment, please do not hesitate to reach out to our customer service team. We are here to assist you.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit or use our Site.
We automatically collect certain information when you visit, use, or navigate our Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our and other technical information. This information is primarily needed to maintain the security and operation of our application, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may need to process your data or share your personal information in the following situations:
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Please contact us using the contact information provided below if you would like to learn more about how our Site uses cookies and other tracking technologies.
In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.
Our Site may provide you the ability to register and login using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture as well as other information you choose to make public on such social media platform.
We will use the information we receive only for the purposes that are described in this Privacy Policy or that are otherwise made clear by use of our Site. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their Privacy Policy to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in the United States. If you are accessing our application from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our servers and by those third parties with whom we may share your personal information (see “WILL YOUR INFORMATION BE SHARED WITH ANYONE?“ above).
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
In Short: You may review, change, or terminate your account at any time.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, please email us using the contact information provided below.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.
Opting out of email marketing: As may be applicable, you can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we may not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice via a revised version of this Privacy Policy.
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with us, you have the right to request removal of unwanted data that you publicly post on our Site. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on our Site, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).
PLEASE NOTE: Concurrent with the publication of this Privacy Policy, other states within the United States, such as Virginia, Colorado, and Utah, are adopting privacy laws and promulgating associated privacy regulations. If you live in a state or other jurisdiction that has adopted privacy laws and regulations similar to California, including without limitation any country within the European Union, we are also committed to fully abiding by such laws and regulations and to protecting your privacy rights. This Privacy Policy will be updated from time to time as we grow and as these privacy laws continue to change or otherwise begin to apply to our Site as our userbase expands.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated date and the updated version will be effective as soon as it is accessible on our website. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information. You also have the right to request and review previous versions of this Privacy Policy by contacting us using the contact information provided in Section 11 below.
If you have questions or comments about this notice, you may contact us at the following:
Email Address
info@glossyfinish.comBased on the applicable laws of your state or country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us using the contact information provided above in Section 11.
This SMS/Texting Policy outlines the terms and conditions under which the Photo Company communicates with its customers and subscribers via SMS (Short Message Service).
Opt-In:
By opting into our SMS communication:
Frequency:
The frequency of SMS messages may vary, but subscribers will typically receive about 10 - 15 messages during the duration of the event
Purpose:
Our SMS messages are intended to provide:
Costs:
While the Photo Company does not charge for the SMS service, standard message and data rates may apply based on your mobile service plan.
Opt-Out:
You can unsubscribe from our SMS communications at any time by replying with the word "STOP." You will receive a final confirmation message to acknowledge the successful unsubscription.
Changes to Policy:
The Photo Company reserves the right to modify this policy at any time without prior notice. All changes will be posted on our official website.
Liability:
The Photo Company is not liable for any delays in the receipt of SMS messages, as delivery is subject to effective transmission from your mobile service provider.